1. Any software installed by The Computer Hospital will be provided with a Certificate of Authenticity and a valid licence.

2. The Computer Hospital are not responsible for any Third Party software installed on a system. Any software installed by the customer is done so at their own risk.

3. Re-formats and restores will only be completed if the customer has an existing licence for their operating system. If no licence is available, then the customer must purchase the licence from The Computer Hospital.

4. The Computer Hospital cannot and will not be held responsible for malfunctions of machines due to customer intervention. Whether this be internally or via Third Party software installations. Doing so, may invalidate your warranty with us.

5. All service work carries a minimum of 3 months warranty. Any parts used for upgrades will carry a 12 month manufacturer warranty. All new systems carry a 12 month warranty, and selected refurbished units carry a minimum of 6 months warranty.

6. Systems that have been repaired or upgraded by The Computer Hospital will always be demonstrated to the customer to show full functionality and the effect of the upgrade.

7. In all cases, warranty will require a return to base for repair/replacement. We will endeavor to resolve any problems within 28 days.

8. All call outs are chargeable unless we can NOT fix your problem.

9. Estimates can be given upon request, Please note, estimates are a guideline, and in the event of a price change, you will be notified first and asked to confirm before service commences.

10. All payments for service and sales can be taken by Cash, Cheque, Credit/Debit Card or PayPal. If you wish to pay by Credit or Debit Card, please ask us for our PayPal payment address.

11. The Computer Hospital is a trading division of Combined Services Group. We are a VAT registered company and are able to provide a VAT invoice if required. Our UK VAT registration number is 862 0919 19

12. We usually do not offer Trade Accounts or Finance Services to our customers. If you would like to setup such facility for payments, please contact us first so we can discuss options available.

13. We reserve the right to amend our prices and these terms without prior notice.

These Terms and Conditions are unique to The Computer Hospital and do not affect your Statutory Rights under the Sale of Goods Act 1979 - Refunds will only be offered if systems are sold and are faulty, or if service work has not resolved the reported problem (and no customer intervention has been recorded).

If you have any queries about our Terms and Conditions, please contact us and let us know your query.